Compassion and work may seem incompatible bedfellows in all but a few health or care related professions where compassion is firmly on the agenda. Research increasingly suggests that compassion is a key workplace differentiator, one well worth cultivating. We examine what compassion is and how to develop it at work with our 8 stage checklist.
Who Is Caring With Compassion Training For?
Caring with compassion for healthcare professionals was developed in partnership with the NHS to build compassion within a rapidly changing healthcare landscape, this is a practical one day course for professionals working in pressured roles that demand high levels of compassion. You’ll have the opportunity to reflect, discuss and build upon your existing skills. Throughout the day you will be introduced to compassion theory, the neuroscience behind compassion and the latest in emotional intelligence research.
The day will provide a safe space for you to audit your own level of individual, team and organisational compassion, reflecting upon barriers to caring with compassion for healthcare professionals as well as team and individual development. We will examine the role of emotional intelligence in compassion alongside personality differences and communication. You will have the opportunity to practice skills to help you recognise compassionate practice, support others and communicate more effectively.
Caring with Compassion Training Learning Outcomes:
By the end of the session delegates will be able to;
Identify compassion theory and the core components of compassion
Recognise the science of compassion practice
Consider barriers to compassion and strategies to overcome them
Identify core components of compassion
Recognise the impact of emotional intelligence upon compassion
Develop emotional intelligence skills
Personality differences and their impact on communication
Employ a variety of interpersonal communication skills in difficult workplace situations
Manage emotional situations effectively
Identify behaviours and practices to build compassion
Maximise wellbeing and improved health outcomes
Work with others to provide a positive experience of care
Build team cohesion
Caring with Compassion Training Course Content:
The course will consist of the following modules;
The Theory of compassion
The science of compassion practice
Barriers to compassionate care
Identifying strategies to build individual & organisational compassion
Working with others to provide compassionate care
Supporting a positive staff experience
Emotional intelligence & the link with compassion
Using interpersonal communication skills for compassion
Contemplative brain training to build compassion & resilience
Access to compassionate organisation online audit
Unlimited callback service
This course is delivered by BPS, MAPP, BNA, CPD, CIPD psychologists with extensive experience of working within the healthcare field. For more information please contact us at email@example.com
Profit? Loss? Return on investment? How about compassionate leadership as an organisational metric? We give you the skinny on why it might not be as counterintuitive as it sounds and how to become a compassionate leader with our 5 key steps.
What is Compassion at Work and Why Does it Matter?
It almost seems an anathema to talk about compassion and business in the same breath. At first glance, they seem unlikely bedfellows in all but a few health or care related professions where compassion is firmly on the agenda. But step outside of healthcare and if compassion is considered at all, it is to be regarded as something that is ‘pink and fluffy’, nice to aim for, an add on, relegated to the bottom of an extremely long list, languishing far behind profit and productivity. Or worse still, a positive liability in a corporate cut throat world. The old adage of “Nice guys (and girls) finish last” still holds true in some organisational cultures. But is there a business case for compassion at work?
Profit? Loss? Return on investment? How about compassionate leadership as an organisational metric? We give you the skinny on why it might not be as counterintuitive as it sounds.
Working in a compassionate workplace impacts positively upon our levels of stress and ability to maintain resilience, reducing burnout (Figley 1995). The corollary of this is an improved ability to care for colleagues, direct reports and clients (Lilius et al. 2011). The impact of compassionate leadership also influences employees’ perception of their colleagues and the organisation generally. Suggesting compassion is good for business and for employees.
Lilius et al. (2011) found that when employees perceived that direct line managers were concerned about their wellbeing they reported feeling more engaged and happier at work. Employees were also less likely to leave the organisation resulting in a reduced staff turnover.
From Good To Great
Compassionate leaders have the ability to make workplaces more enjoyable and less stressful places to be. Fredrickson et al. 2000 found that when subjects experienced positive emotions their heart rate and blood pressure is lowered. Psychological distress was also observed to decrease. As Wallace Bachman’s (1988) military based research found, sometimes nice guys really do finish first. In ‘True North’ Bill George (2007) describes this compassionate leadership style as “transforming a workplace from ‘I’ to ‘We.’” Providing an environment where leaders leave behind the cut throat competition along with their ego’s to provide a workplace space were individuals are supported and developed by leaders. Collins (2001) describes this as what he considers a ‘Level 5’ leadership skill, consisting of motivation and humility. These leaders, Collins states move individuals, teams and organizations from ‘good to great.’
So are YOU a compassionate leader? Visit our resources page to find out more.
To find out more about compassionate leadership or compassion training contact us at firstname.lastname@example.org